No web-store returns
Because this website does not sell goods, tickets, subscriptions, downloads or paid course places, there are no transactions initiated here that require a website return or refund process. The contact form simply opens a draft in your own mail application after you choose to submit it.
Accidental or unrelated charges
If you see a charge that you believe references Frame Garden but did not originate from this website, contact the financial institution or service that processed it first. They can identify the merchant record and advise on the appropriate dispute or reversal route.